A new policy statement setting out how private hire and ride-sharing services will operate in the Capital in the future has been published by Transport for London (TfL). The policy has been written in response to changes in the private hire industry and the many new services being offered. It has been designed to ensure London remains the world leader in regulating taxi and private hire services while maintaining the safety of passengers.

The Private Hire Vehicle (PHV) and ride-sharing market has been transformed in recent years as new technology has made it easier and cheaper to book rides through apps, resulting in a significant increase in the number of people opting to use PHV services. An increasing number of services are also emerging in London that include ride-sharing, in which passengers share vehicles and pay separate fares.

Current legislation was introduced before these technologies were developed and TfL recognises the need for clarity on what is now required to ensure the highest possible standards are maintained.