Data published on potential COVID-19 symptoms reported through NHS Pathways and 111 online

Dashboard shows the total number of NHS Pathways triages through 111 and 999, and online assessments in 111 online which have received a potential COVID-19 final disposition.
The dashboard will be published daily by NHS Digital, to inform the public and support the health and social care system in planning. It is released alongside a file of open data so others can also analyse the information, and we will work to develop it further in line with user feedback.

The data shows:

  • The total number of NHS Pathways1 triages through NHS 111 and 999 which have received a potential COVID-19 final disposition since 18 March 20202
  • The total number of online asessments in 111 online3 which have received a potential COVID-19 final disposition since 18 March 2020
  • Maps are at CCG level showing the number of triages/online assessments for each CCG, along with relevant population data showing the rate per 100,000 of the population4
  • The analysis includes breakdowns by sex and by age group.

Please note the following caveats around the data:

This data is based on potential COVID-19 symptoms reported by members of the public to NHS Pathways through NHS 111 or 999 and 111 online and is not based on outcomes of tests for coronavirus.

This is not a count of people. In 111 online, any user that starts and launches the COVID-19 assessment services is indicating they may have symptoms of coronavirus. They may have accessed the service multiple times with different symptoms. For NHS Pathways, it is a count of triages through NHS 111 or 999.

Users of 111 online can change answers and reach multiple dispositions so the data indicates those users that have started an assesment and completed a final disposition.

Users enter their current location which may differ from their home postcode.