Staff and residents at Barchester’s Pittsmead Grange Care Home in Hayes, Kent, were delighted to be named one of the Top 20 care homes in London by the independent internet care home reviews website, carehome.co.uk with an overall score of 9.9 out of 10.

Carehome.co.uk is often one of the first places people will look when searching for a care home for a loved one, and is independently run to ensure that all reviews are vetted and come from people who have genuine experience of the homes that they are reviewing. The awards recognise the 20 top rated care homes in each region of the UK based on reviews from residents, their friends and family.

Amanda Hopkins, Reviews Manager at carehome.co.uk, said: “We would like to congratulate Pittsmead Grange on being named a Top 20 care home in London. It is a fantastic achievement and a real testament to the standard of care they provide.

“With more than 400,000 reviews of care homes now available on carehome.co.uk, we’re able to give families a genuine insight into the quality of care, facilities and support offered by thousands of care homes across the UK.

“Looking for a care home for a loved one can be incredibly time-consuming and emotionally draining. You’re not just choosing a building – you’re choosing a home where your Mum, Dad or loved one will live, be cared for and feel safe, and it can feel like a huge responsibility.

“That’s why independent reviews from people who have first-hand experience are so important. We hope our Top 20 awards, based on feedback from residents and their families, help reassure people and provide trusted guidance and support at a time when they really need it.”

General Manager of Pittsmead Grange, Marilena Manea, commented: “We are absolutely thrilled to be named a Top 20 home by carehome.co.uk, it just goes to show what a credit to the home the team here really are. I am so proud of all of their hard work and dedication to the people they care for, that’s why we have this award – because they truly are people who care.”

CEO for Barchester Healthcare, Dr Pete Calveley, added: “It is testament to the wonderful work of the fantastic staff at Pittsmead Grange that they consistently achieve excellent reviews on independent sites such as Google and carehome.co.uk. They fully deserve to be recognised for the top quality care they deliver and I couldn’t be prouder of them. Well done to everyone at Pittsmead Grange.”

Pittsmead Grange is run by Barchester Healthcare, one of the UK’s largest care providers, which is committed to delivering high-quality care across its care homes and hospitals. Pittsmead Grange provides residential, dementia and respite care. Barchester Healthcare is itself consistently rated a Top 20 Care Home Provider by carehome.co.uk.