Virgin Media O2 and environmental charity, Hubbub, are providing hundreds of tablets and smartphones to help people in need get online across the UK with a £400,000 device lending scheme.

The Tech Lending Community scheme, established in 2022, aims to tackle digital exclusion and electronic waste by providing second-hand devices to people in need, while also giving tech a second life, preventing it ending up in landfill.
As part of a new round of funding, homelessness charities, Centrepoint and Thames Reach will receive more than 500 tablets and smartphones, which will be powered by free O2 mobile data from the National Databank – which was set up by Virgin Media O2 and charity, Good Things Foundation.

The charities will distribute the devices via their services across the country so they can be loaned to those they support to help them improve their digital skills and access essential online services such as applying for jobs, locating food banks, booking medical appointments, and contacting loved ones.

In addition, Refuge, a charity which supports women and children who have experienced domestic abuse, and received 250 tablets from the initiative in 2022, will continue to receive funding and support to run their device lending scheme.
The project is supported by Reconome which has sourced, wiped, and refurbished the second-hand devices.

The initiative forms part of Virgin Media O2’s sustainability strategy, the Better Connections Plan, and is one of the ways the company will reach its goal to connect one million digitally excluded people through free and affordable connectivity and services by the end of 2025.

Lending scheme goes from strength to strength
Since the launch of the Tech Lending Community scheme, more than 750 people have been loaned a tablet for up to six months at around 50 community centres, temporary accommodation, or refuge sites nationwide.

The devices and data are helping to transform people’s lives.

Sara* said:
“Being able to borrow this device has uplifted my mental health and brought joy into my life. I can now connect with my kids through video calls, share my dance videos, and witness their excitement and encouragement first-hand.”

John* said:
“The tablet lending programme made it possible for me to achieve my goal. I can now look for work in the construction field with confidence and hope for a better future.”

Dana Haidan, Chief Sustainability Officer at Virgin Media O2, said:
“We know that having data and devices can be a lifeline for people in need, enabling them to access essential websites, from applying for jobs, to accessing medical appointments, and to stay in touch with loved ones.
“That’s why initiatives like The Tech Lending Community scheme and National Databank are vital in addressing digital exclusion and data poverty, and help to transform people’s lives in communities across the UK.”