Zapp, London’s 24/7 premium on-demand delivery app, today launched Zapp+, a new subscription service designed to give Londoners more value and make Christmas shopping effortless.
At the heart of Zapp+ is a new, unmatched, industry-first 10% credit back deal on all orders across the range above £30 – offering customers incredible value for their money and unbeatable savings on premium products.
The Zapp+ package, priced at just £4.99, also gives members free delivery on orders over £15 and is free to cancel at any time without fees.
The new service is built around value, convenience and loyalty, offering regular users long-term savings and rewards. Customers using Zapp+ can expect to save an average of £300 a year. Standard Zapp delivery is £2.99 per order.
Other services on the market include Deliveroo’s Plus Gold, priced at £7.99, and Uber One, priced at £5.99.
Kathy Lee, Director of Growth and Strategy at Zapp, said:
“London is where Zapp was born and Londoners have embraced us from the start.
“Our customers told us they want their loyalty rewarded with extra credit to spend while still benefiting from fast, on-demand, 24/7 delivery.
“Zapp+ is the answer. It will help busy people get great value daily essentials and luxury favourites delivered in minutes – so they can spend less time shopping and more time enjoying life.”
Zapp is committed to delivering perfect orders. Customers get their purchases in minutes, any time of the day, and are rarely sent substitute items or given refunds for unavailability.
The cutting-edge technology combines with a personalised and curated product selection – from daily essentials such as groceries and nappies, to luxury favourites such as Fortnum and Mason hampers and Ruinart champagne.
Zapp+ is the perfect for helping in the peak shopping and gifting season, whether it is:
Topping up drinks on the way to a party or get-together;
Making sure you never turn up empty-handed to a family reunion;
Dodging the hoards of the high street and shopping seamlessly from home;
Avoiding the last-minute rush entirely.
The launch comes ahead of the festive season when shopping streets fill up. London saw a 28.5% surge in high street footfall last December – with the 23rd the busiest pre-Christmas shopping day
UK online retail sales topped £127bn in 2024 and are still rising. Meanwhile, other recent data shows the online grocery market grew 8.2% year on year, highlighting the growing demand for online grocery and retail delivery.
The plans are announced as the retailer marks its fifth anniversary – demonstrating the success and growing appeal for its premium service, range of products and speed of delivery.